TERMS AND CONDITIONS

Welcome to MARCELA FRIERI STUDIO. By using this website and making purchases on it, you agree to the following terms and conditions. We recommend reading them carefully before making any transaction.

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1. General Information

1.1. This website is operated by MARCELA FRIERI STUDIO. All rights reserved.
1.2. Our goal is to offer original and limited-edition artistic pieces. Each work is carefully designed and authenticated.
1.3. By browsing and using this site, you guarantee that you are at least 18 years old or have the consent of a legal guardian to do so.

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2. Intellectual Property

2.1. All content on the website, including images, texts, logos, and artworks, is the property of MARCELA FRIERI STUDIO and is protected by copyright and intellectual property laws.
2.2. Copying, reproducing, or distributing the website's content without prior written authorization is not permitted.

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3. Products and Availability

3.1. The descriptions, images, and details of the products on the website are as accurate as possible. However, slight variations may occur due to the handcrafted nature of the pieces.
3.2. All pieces are subject to availability. If a product is unavailable after an order has been placed, we will contact you to offer a refund or an alternative.

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4. Prices and Payments

4.1. All prices are displayed in Colombian pesos and include applicable taxes unless otherwise stated.
4.2. We reserve the right to change prices without prior notice. However, confirmed orders will maintain the agreed-upon price.
4.3. Payments can be made using the methods available on the website. Please ensure you provide accurate and complete information to process your purchase.

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5. Shipping and Delivery

5.1. We ship throughout Colombia.
5.2. Shipping costs and estimated delivery times will be specified when placing your order. These may vary depending on the recipient's location.
5.3. We are not responsible for delivery delays caused by circumstances beyond our control (e.g., customs or adverse weather conditions).

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6. Returns and Refunds

6.1. Due to the unique nature of the pieces, we do not accept returns, except in cases of damage during transportation or errors in the order.
6.2. If you receive a damaged or incorrect product, contact us within 7 days of receipt with evidence (photographs) of the issue.
6.3. Upon approval, we will process a refund or replacement.

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7. Use of the Site

7.1. Using the website for illegal or unauthorized purposes is not allowed.
7.2. We reserve the right to suspend or deny access to the site for users who violate these terms.

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8. Modifications to the Terms

8.1. We reserve the right to update or modify these terms at any time. The modifications will take effect once published on the website.
8.2. It is the user's responsibility to periodically review the terms to stay informed of changes.

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9. Contact

If you have any questions or concerns about these terms, you can contact us at:
Email: contact@marcelafrieristudio.com

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By placing an order or using the site, you confirm that you have read, understood and accepted these terms and conditions.

 

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